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Apple-Device-Support Exam Questions & Answers
Apple Device Support Exam (SUP-2025) • Apple
216 Questions
120 min
Updated Sep 2026
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Sample Apple-Device-Support Questions
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Q1
MultipleChoice
Select Four.
What file system formats are available in Disk Utility on a Mac
Correct Answer: A, C, D, F
Q2
MultipleChoice
What is the feature that allows you to share your screen in Facetime?
Correct Answer: D
Q3
MultipleChoice
A user finds several Recovered Files folders in the Trash. What should you advise the user to do?
Correct Answer: B
Q4
MultipleChoice
Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?
Correct Answer: B
Q5
MultipleChoice
How many times does Face ID attempt a face match before requiring you to enter a passcode?
Correct Answer: C
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Unlock All Apple-Device-Support QuestionsFrequently Asked Questions
The SUP-2025 is Apple's official certification exam designed to validate technical support professionals' knowledge of Apple products and services. It covers troubleshooting, device management, and customer support best practices across Mac, iPhone, iPad, and other Apple devices.
The exam covers hardware troubleshooting, macOS and iOS support, Apple ID and account management, network configuration, security features, and customer service skills. It also includes hands-on scenarios and practical problem-solving related to common Apple device issues.
The SUP-2025 exam typically consists of 60-70 questions and must be completed within 90 minutes. Questions include multiple-choice, scenario-based, and practical troubleshooting tasks.
Apple generally recommends having hands-on experience with Apple devices and basic technical support knowledge before attempting the exam. While there are no strict formal prerequisites, candidates should be familiar with macOS, iOS, and Apple's support ecosystems.
Apple offers official study materials, online courses, and practice exams through their certification portal. Many candidates also benefit from hands-on experience with Apple devices, community forums, and third-party study guides focused on Apple device support.