CLSSGB-001 Exam Questions & Answers

The essence of Lean is to concentrate effort on removing waste while improving process flow to achieve speed and agility at lower cost.

The purpose of a Process Map is to identify the complexity of the process and to record all actions and decision points in the process.

According to a manager it takes an average weekday commute of 39 minutes with a Standard Deviation of 7 minutes for the employees to get to work when they use their personal vehicles for their office commute while management set a policy of not more than 40 minutes for their daily one-way commute. A survey conducted one day on 70 employees showed an average of 34 minutes commuting time using the metro public transportation system with a Standard Deviation of 21 minutes. For the employees choosing to increase their chances to come on time using personal transportation their variation should be reduced to ___________?

Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.

For a Normal Distribution the Mean, Median and Mode are the same data point.