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GCX-GCD Exam Questions & Answers
Genesys Cloud CX: Developer Certification Exam • Genesys
76 Questions
Updated Sep 2026
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Sample GCX-GCD Questions
Practice with real exam-style questions, each with the verified correct answer and explanation.
Q1
MultipleChoice
If a WebSocket gets closed due to any issue, the events sent by Genesys Cloud CX are automatically queued and sent once the WebSocket is open again.
Correct Answer: B
Q2
MultipleChoice
Select the reasons behind a user not receiving calls through their assigned DID number or extension. (Choose two.)
Correct Answer: A, C
Q3
MultipleChoice
For web chat, widget permissions must be assigned to the user.
Correct Answer: B
Q4
MultipleChoice
Which of the following applies to the Notifications API?
Correct Answer: A
Q5
MultipleChoice
The application requesting to create a new user does not need a specific scope.
Correct Answer: B
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Unlock All GCX-GCD QuestionsFrequently Asked Questions
The GCX-GCD (Genesys Cloud CX: Developer Certification Exam) is a professional certification that validates your knowledge and skills in developing applications and solutions on the Genesys Cloud platform. This exam assesses your understanding of Genesys Cloud APIs, integration capabilities, and best practices for building enterprise-grade contact center solutions.
While there are no strict formal prerequisites, Genesys recommends having hands-on experience with Genesys Cloud platform, familiarity with REST APIs, and knowledge of programming or scripting languages. It's beneficial to have completed relevant Genesys Cloud developer training courses or have practical development experience with the platform.
The GCX-GCD exam typically consists of 60-80 questions and you have 90 minutes to complete it. The passing score is generally around 70%, though the exact percentage may vary based on Genesys's current scoring standards.
The exam covers key areas including Genesys Cloud architecture, APIs and integrations, application development, data management, security and compliance, and platform administration. You should be familiar with topics such as authentication, API usage, webhooks, dialogs, and common integration patterns used in Genesys Cloud solutions.
Genesys offers official training courses, documentation, and learning paths available on their developer portal to help you prepare. Additionally, hands-on practice with the Genesys Cloud platform, reviewing API documentation, and studying sample questions or practice exams can significantly improve your readiness for the certification.