C11 Exam Questions & Answers
Principles and Practice of Insurance • Insurance Institute
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Sample C11 Questions
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[Insurance as a Contract: The Insurance Policy]
If a dispute arises between the insurer and insured over a claim, which party is responsible for satisfying the courts that a concealment of material facts has occurred?
In insurance law, the insurer bears the burden of proving that the insured failed to disclose a material fact. Material facts are those that would influence an underwriter's decision to accept, rate, or decline the risk. If an insurer alleges concealment or misrepresentation, the onus lies with the insurer to establish---through underwriting evidence, policy documentation, and testimony---that the fact was material and that nondisclosure affected the insurer's judgment.
Option A is incorrect because the broker is merely an intermediary. Option C is not correct because the insured's role is to answer questions truthfully, but the legal burden of proof in court rests with the insurer when making the accusation. Option D, a third party, has no role in proving concealment.
Therefore, the insurer must satisfy the court that a material concealment occurred, making B correct.
[Regulatory Framework -- Statutory Conditions]
What is the correct placement of statutory conditions to their respective insurance policy?

In Canadian insurance law, statutory conditions apply differently depending on the class of insurance:
Fire insurance policies contain Statutory Conditions under provincial Insurance Acts.
Accident & sickness policies contain Statutory Conditions specific to health and travel insurance.
Automobile insurance includes Statutory Conditions or General Conditions (depending on the province).
The table shown in your image lists headings:
A: Rights of examination, B: Action, C: Prohibited use by insured.
These correspond directly to statutory condition categories found in fire insurance and accident & sickness insurance, not automobile.
The correct ordering is:
A = Fire, B = Accident & Sickness, C = Automobile.
This matches option B.
[Insurance as a Contract -- Subject of Insurance]
What does the term "subject of insurance" refer to?
The subject of insurance is the property, person, or legal liability exposure that is being insured. This is the central object of the policy---what the insurer agrees to indemnify or protect. For example, a house in a homeowner's policy, a vehicle in an automobile policy, or a person's life in a life insurance contract. Identifying the subject of insurance is essential because underwriting, policy wordings, rates, and coverage conditions all revolve around what is being insured.
Option B refers to perils, which are the causes of loss, not the insured item. Option C refers to the insurer itself and is unrelated to the definition. Option D refers to policy language but not the underlying exposure.
Thus, the correct meaning of the term is A: the thing being insured.
[Risk Management -- Post-Loss Objectives]
What is a post-loss objective of risk management for an organization?
Post-loss objectives focus on how an organization continues functioning after a loss has occurred. One of the most important objectives is maintaining stable earnings. Even after a major loss event---such as fire, equipment breakdown, or business interruption---the organization aims to minimize financial volatility and continue operating with predictable revenue. Insurance and effective recovery planning help achieve this stability.
Option A (peace of mind) is a pre-loss psychological benefit. Option C (internal obligations) is vague and not defined as a post-loss risk management goal. Option D (external development) relates to business growth, which is unrelated to loss response.
Therefore, the recognized post-loss objective is B: Stable earnings.
[Insurance Documents and Processes]
Stuart sells his vehicle and cancels his auto policy. The insurer refunds the full unearned portion of the premium. What type of cancellation is this?
A pro rata cancellation occurs when an insurer cancels a policy or when the insured cancels without penalty, and the insurer refunds the full unexpired portion of the premium. The refund is calculated strictly based on time remaining in the policy period. No service charges, cancellation penalties, or retained percentages apply.
This is different from short rate cancellation, where a penalty is applied when the insured cancels voluntarily.
''Total rate,'' ''fully fixed,'' and ''non-adjusted rate'' are not recognized forms of cancellation methods.
Thus, refunding the entire unused premium confirms the cancellation is pro rata.
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