CT-UT Exam Questions & Answers
ISTQB Usability Testing Certification • ISTQB
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Sample CT-UT Questions
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In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?
Prioritizing accessibility means ensuring the product is usable by people with disabilities or impairments, such as visual, auditory, motor, or cognitive limitations, so that everyone can access and interact with it effectively.
Which of the following statements best describe Rapid Iterative Testing and Evaluation?
The RITE method emphasizes rapid, iterative cycles: you test with participants, implement design changes immediately based on their feedback, then confirm those changes in subsequent sessions. This tight loop of testing and redesign is its defining characteristic.
As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.
Given this information, what is the best approach to verify the usability at the current stage?
With only a rudimentary prototype and deep collaboration already in place, an expert-based review (e.g., heuristic evaluation or cognitive walkthrough) delivers fast, actionable insights without the overhead of formal lab testing or recruiting users. This aligns perfectly with the early prototype stage and your strong working relationship with the developers.
What does the Equality Act address?
The Equality Act consolidates previous anti-discrimination laws in the UK, prohibiting unfair treatment based on protected characteristics - such as age, disability, gender reassignment, race, religion, sex, or sexual orientation - both at work and in broader public life.
A company distributes its products over a web shop where users can put items in their shopping cart. After they click on ''checkout'', the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the ''back'' button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?
Preventing users from easily correcting mistakes or backing out of a process violates the ''User control and freedom'' heuristic, which emphasizes that users need clearly marked ''emergency exits'' and the ability to undo or redo actions without penalty.
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