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1Z0-1196-25 Exam Questions & Answers

Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional  •  Oracle

55 Questions 90 min Updated Jul 2026 99% Pass Rate
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About 1Z0-1196-25 Exam

The 1Z0-1196-25 certification exam is an essential credential for professionals seeking to validate their expertise in Oracle Utilities Customer to Meter and Customer Cloud Service implementation. This advanced certification demonstrates proficiency in deploying and configuring Oracle's cloud-based utilities solutions, covering critical topics including customer data management, meter operations, billing processes, and integration frameworks. The exam is designed for experienced implementation consultants, system administrators, and technical architects who work with Oracle Utilities Cloud platforms. By earning this certification, professionals can enhance their career prospects, increase earning potential, and gain recognition as Oracle-certified experts in the utilities sector.

Candidates preparing for the 1Z0-1196-25 exam benefit significantly from utilizing updated exam dumps and comprehensive practice tests that reflect the latest 2025 exam objectives and real-world scenarios. These study resources provide invaluable insights into question formats, time management strategies, and challenging topics that frequently appear on the certification test. Practice tests enable candidates to identify knowledge gaps, reinforce learning concepts, and build confidence before attempting the actual exam. By combining hands-on experience with Oracle Utilities Cloud Service with structured study materials, professionals can effectively prepare for success and achieve their certification goals in a competitive technology landscape.

Exam Topics & Objectives

Describing the Customer to Meter Product
Searching and Viewing Customer and Device Related Information
Maintaining Customer Information
Maintaining Asset Information
Initiating and Managing Service Orders and Field Activities
Understanding Measurements and Performing Validation/Editing/Estimation (VEE) Processing
Understanding Financial Transactions
Creating and Managing Bills
Configuring Rates
Creating and Managing Payments
Understanding Credit and Collections Capabilities
Starting and Stopping Service

4-Week Study Plan for 1Z0-1196-25

Week 1: Foundation & Core Product Knowledge

  • Study the Customer to Meter Product architecture and overview
  • Learn the product's role in Oracle Utilities ecosystem
  • Review key terminology and core concepts specific to C2M
  • Understand the relationship between customers, devices, and meters
  • Practice searching for customer information using various filter criteria
  • Practice viewing customer account details and associated device information
  • Complete practice questions on product overview and basic navigation
  • Review hands-on labs for customer and device viewing functionality

Week 2: Customer and Asset Management Operations

  • Deep dive into maintaining customer information procedures
  • Study customer profile updates and account modifications
  • Learn customer contact management and communication preferences
  • Review maintaining asset information and equipment tracking
  • Study asset lifecycle management within C2M
  • Practice updating customer details in sandbox environment
  • Practice managing asset records and device associations
  • Review validation rules for customer and asset data
  • Complete practice exam questions on customer and asset management
  • Study error handling and data quality scenarios

Week 3: Service Orders, Measurements, and Financial Transactions

  • Study service order initiation and management workflows
  • Learn field activity creation and tracking processes
  • Review service order status transitions and lifecycle
  • Study measurements collection and reading processes
  • Learn Validation, Editing, and Estimation (VEE) processing procedures
  • Review estimation techniques and manual adjustment methods
  • Study financial transaction types and recording
  • Learn transaction posting and settlement processes
  • Practice creating and managing service orders in labs
  • Practice VEE processing with sample meter data
  • Complete practice questions on service orders and measurements

Week 4: Billing, Rates, Collections, and Service Control

  • Study bill creation processes and bill composition
  • Learn bill management and rebilling procedures
  • Study rate configuration and rate schedule management
  • Review different rate types and billing calculation methods
  • Learn payment creation, processing, and allocation
  • Study payment methods and payment application rules
  • Review credit and collections capabilities and workflows
  • Learn credit limit management and collection processes
  • Study service start and stop procedures
  • Learn disconnection and reconnection workflows
  • Practice creating bills and rates in sandbox environment
  • Practice payment processing and collections scenarios
  • Complete full-length practice exams
  • Review weak areas and final exam preparation

Sample 1Z0-1196-25 Questions

Practice with real exam-style questions. Reveal answers to verify your knowledge.

Q1 MultipleChoice

[Describing the Customer to Meter Product]

Various records in Customer to Meter reference field and lookup values from their relevant application components. What is used to map similar field and lookup values between application components?

Q2 MultipleChoice

[Starting and Stopping Service]

A business user can use agent-assisted process flows for processing start/stop/transfer service requests. What can create and/or update applicable customer-related records when using this approach?

Q3 MultipleChoice

[Describing the Customer to Meter Product]

Various records in Customer to Meter reference field and lookup values from their relevant application components. What is used to map similar field and lookup values between application components?

Q4 MultipleChoice

[Maintaining Customer Information]

Where would an implementation configure the system to prevent duplicate persons from being added?

Q5 MultipleChoice

[Describing the Customer to Meter Product]

What always appears on the desktop page, unless minimized, and contains tools and data that are useful regardless of the object being displayed?

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Frequently Asked Questions

The 1Z0-1196-25 is an Oracle certification exam that validates expertise in implementing Oracle Utilities Customer to Meter and Customer Cloud Service solutions in 2025. This professional-level exam tests knowledge of cloud service configuration, deployment, and best practices specific to utility industry implementations.

This exam is intended for implementation professionals, system administrators, and consultants who work with Oracle Utilities solutions in cloud environments. Candidates should have hands-on experience with Oracle Utilities Customer to Meter and Customer Cloud Service implementations.

The exam covers Oracle Utilities Customer to Meter and Customer Cloud Service configuration, deployment methodologies, integration capabilities, and implementation best practices. It includes topics related to customer management, meter data handling, cloud service architecture, and solution troubleshooting.

The exam typically consists of 60 multiple-choice questions and is designed to be completed within 120 minutes. Candidates must achieve a passing score of approximately 68% or higher, though the exact passing threshold may vary.

Oracle recommends that candidates have practical implementation experience with Oracle Utilities Customer to Meter and Customer Cloud Service solutions. While there are no formal prerequisites, prior knowledge of Oracle cloud services and utility industry processes is highly beneficial for exam success.
Exam Details
  • Exam Code1Z0-1196-25
  • VendorOracle
  • Total Questions55
  • Duration90 min
  • LanguageEnglish
  • Last UpdatedJul 18, 2026
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