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220-1202 Exam Questions & Answers

CompTIA A+ Certification Exam: Core 2  •  CompTIA

312 Questions 90 min Updated Sep 2026 99% Pass Rate
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Sample 220-1202 Questions

Practice with real exam-style questions, each with the verified correct answer and explanation.

Q1 MultipleChoice

Which of the following is found in an MSDS sheet for a battery backup?

Correct Answer: B
Explanation:

An MSDS (Material Safety Data Sheet), now commonly referred to as SDS (Safety Data Sheet), is a document that provides detailed information on the properties of a particular substance. It includes safety guidelines and emergency procedures related to handling, exposure, fire hazards, and first aid---not installation or configuration instructions.

For a battery backup (UPS device), the MSDS would include emergency procedures such as what to do in case of a chemical spill, exposure to battery acid, or fire hazard due to overheating or chemical leakage. This ensures the safety of personnel and complies with hazardous materials handling regulations.


CompTIA A+ 220-1102 Objective 4.1: Given a scenario, implement best practices associated with documentation and support systems information management.

Study Guide Section: MSDS/SDS usage and safety documentation

Q2 MultipleChoice

While working from home, the Chief Financial Officer (CFO) needs to open reports from accounting software. When the application opens, the CFO sees the error ''unable to connect to database.'' Which of the following should the CFO do first?

Correct Answer: D
Explanation:

The first step the CFO should take is to verify the VPN status. When working remotely, access to internal resources such as databases, file servers, and accounting systems typically requires a secure Virtual Private Network (VPN) connection. Without an active VPN tunnel, the application cannot reach internal database servers, resulting in connection errors.

According to the Quentin Docter -- CompTIA A+ Complete Study Guide, database connectivity issues during remote work are most commonly caused by missing or disconnected VPN sessions. Internal applications are often restricted to private IP ranges that are inaccessible over the public internet.

The Travis Everett & Andrew Hutz -- All-in-One Exam Guide highlights that VPNs are designed to extend the corporate network securely to remote users. If the VPN is disconnected, authentication to internal services will fail even if the application itself launches correctly.

The Mike Meyers / Mark Soper Lab Manual further explains that restarting the PC or updating the application does not resolve network-path issues. Returning to the office is unnecessary if secure remote access is functioning as designed.

Because the error specifically indicates an inability to connect to a database---and not a corrupted application---the most logical and efficient first troubleshooting step is to confirm that the VPN is connected and authenticated.

Q3 MultipleChoice

A user reports that their corporate mobile phone is lost. Which of the following protects the data locally on the phone from unauthorized access?

Correct Answer: C
Explanation:

Remote wipeis a mobile device management (MDM) feature that allows administrators to erase data remotely if a device is lost or stolen, preventing unauthorized access to corporate or personal information.

FromQuentin Docter -- CompTIA A+ Complete Study Guide:

''Remote wipe features enable a device to be cleared of all sensitive data if it is lost or stolen. This is one of the most effective ways to prevent unauthorized access to corporate resources.''

Q4 MultipleChoice

A technician needs to change hibernation settings on a Windows computer via a batch file. Domain policies are unavailable. Which is the best method?

Correct Answer: D
Explanation:

Thepowercfg commandis a built-in utility for controlling power settings including hibernation. It can be used in scripts and does not require domain access.

FromQUENTIN DOCTER - COMPTIA A+ COMPLETE study GUIDE:

''The powercfg command provides granular control of power settings, useful for scripting and configuring systems without Group Policy access.''

Q5 MultipleChoice

Independent contractors often work from a business's lobby. Although the business has Wi-Fi, contractors often plug in their laptops to Ethernet ports in the lobby. Which of the following should a security engineer do to most efficiently address a potential security concern with this network setup?

Correct Answer: B
Explanation:

Open Ethernet ports in a public-facing area create a direct, high-trust entry point into the internal network. The most efficient fix is to remove that exposure by disabling the lobby ports and moving untrusted users to a segmented guest network. Quentin Docter explains why disabling unused/unauthorized access points matters: ''Ports on a switch, router, or firewall not in use present an open door for an attacker to enter and should be disabled or disconnected.'' That directly supports disabling lobby switch ports that shouldn't be available to external users.

He also describes guest network isolation: guests ''never need to connect to the organization's servers and internal systems,'' so a guest SSID should be created that ''isolates guest traffic from production traffic.'' This is exactly what option B accomplishes: it prevents contractors from gaining internal wired access while still providing Internet access through a controlled guest network.

WPA3 (A) only improves Wi-Fi encryption; it doesn't stop wired port access. Monitoring traffic (C) is reactive. Signage (D) is weak administrative control compared to disabling the ports.

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Frequently Asked Questions

The CompTIA A+ 220-1202 exam, also known as Core 2, is the second part of the CompTIA A+ certification that focuses on operating systems, security, software troubleshooting, and operational procedures. It tests advanced knowledge of Windows, macOS, and Linux systems, along with practical skills needed for IT support roles.

The 220-1202 exam covers operating systems installation and configuration, security protocols, troubleshooting software issues, operational procedures, and best practices for IT support. Key areas include Windows and macOS management, malware prevention, backup solutions, and customer service skills.

The 220-1202 exam is 90 minutes long and contains approximately 80 questions in multiple-choice and performance-based formats. The passing score is typically around 700 out of 900, though this may vary slightly.

While CompTIA recommends taking the 220-1101 (Core 1) exam first, you are not strictly required to pass it before attempting the 220-1202 exam. However, it is highly recommended as Core 1 provides foundational knowledge that supports the concepts tested in Core 2.

The CompTIA A+ 220-1202 exam typically costs around $226 USD, though prices may vary by region and testing center. The A+ certification is valid for three years from the date you pass both required exams, after which you must renew or recertify.
Exam Details
  • Exam Code220-1202
  • VendorCompTIA
  • Total Questions312
  • Duration90 min
  • LanguageEnglish
  • Versionv15
  • Last UpdatedSep 4, 2026
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