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Analytics-Con-201 Exam Questions & Answers

Salesforce Certified CRM Analytics and Einstein Discovery Consultant  •  Salesforce

116 Questions Updated Oct 2026 99% Pass Rate
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Sample Analytics-Con-201 Questions

Practice with real exam-style questions, each with the verified correct answer and explanation.

Q1 MultipleChoice

CRM Analytics users at Cloud Kicks are granted access to an app with specific dashboards. When trying to download a specific widget, they are unable to do so.

What is causing the issue?

Correct Answer: C
Explanation:

As in the previous question, the issue is related to permissions. Users can be granted access to dashboards and apps, but if their permission set does not explicitly allow the 'Download Data' action, they will not be able to download the widget data. This is a common issue encountered when users have restricted permissions, especially in environments where security and data access are tightly controlled.

Q2 MultipleChoice

A CRM Analytics consultant is adding direct data into an existing recipe. When trying to click on the input node, data preview is taking a long time to show any results.

How should the consultant resolve this?

Correct Answer: C
Explanation:

When a data preview is taking a long time to load, the consultant should consider:

  • Limiting the data preview scope - Preview only a subset of rows instead of the entire dataset to reduce processing time
  • Increasing timeout settings - Adjust system timeout configurations to allow more time for the preview to complete
  • Checking data volume - If the dataset is very large, it may need to be filtered or sampled before preview
  • Verifying connectivity - Ensure the connection to the data source is stable and performing well

These actions will help the preview load more efficiently without hanging or timing out.

Q3 MultipleChoice

The CRM Analytics consultant at Cloud Kicks is asked to make sure the data on the CRM Analytics dashboard be as real-time as possible.

It was agreed to set the sync refresh time to 5 minutes for one of the local connections. The org has a CRM Analytics Plus license but users are noticing that the earliest available time is 1 hour. The minutes option is not visible to the user.

What is causing the issue?

Correct Answer: C
Explanation:

In the scenario where Cloud Kicks wants to set the sync refresh time to 5 minutes but finds that the minimum available time is 1 hour, the limitation is due to the licensing and feature availability in CRM Analytics Plus. Here's the detailed explanation:

License Restrictions: The CRM Analytics Plus license typically sets the minimum refresh interval at 1 hour. This is a built-in restriction that reflects the platform's capabilities and resource allocation norms.

Platform Capabilities: While more frequent refreshes would be ideal for achieving near-real-time data synchronization, such capabilities might require additional customization or advanced setup, potentially involving higher tiers of service or additional Salesforce products.

Operational Considerations: Frequent data refreshes, especially in shorter intervals like 5 minutes, can significantly impact system performance and resource utilization. Therefore, such options are generally restricted or managed tightly within Salesforce environments.

This understanding aligns with Salesforce's documentation and product specifications, which outline what features and capabilities are available under different licensing agreements.

Q4 MultipleChoice

Universal Containers (UC) creates a dataset, "Book11", containing a budget per region per month for the first 6 months of the year, as shown in the graphic below. Now, UC wants to create a lens showing

the total budget for each region for each month. Every combination of region and month must be shown in the lens, even if there is no data.

How should a CRM Analytics consultant help UC build this lens?

Correct Answer: B
Explanation:

To display every combination of region and month even when data is missing, the consultant should:

  • Use a pivot table visualization in the lens, which naturally shows all dimension combinations
  • Implement a cross join or full outer join approach to ensure all region-month combinations are displayed
  • If using a table, use complete the matrix functionality to fill in missing combinations with zero or empty values
  • Alternatively, create a cartesian product of regions and months to ensure complete coverage
  • This approach ensures that every region-month combination appears in the lens output, making the data analysis complete even where specific data points don't exist
Q5 MultipleChoice

Universal Containers (UC) is rolling out CRM Analytics to its field sales that include dashboards withorder data from an external source.

UC has a well-defined role hierarchy where everyone is assigned to an appropriate node on the hierarchy. In addition, the order data has a reference to a Salesforce opportunity.

An individual sales rep should be able to view all orders that they own or as part of the account team or opportunity team. The sales manager should be able to view all orders for the entire sales team. Similarly, the VP of sales should be able to view orders for everyone who rolls up in that hierarchy.

The dataset has a field called Ownerld which represents the order owner.

Given this information, how should a CRM Analytics consultant implement the above requirements?

Correct Answer: B
Explanation:

In addressing the requirements of Universal Containers to ensure proper visibility of order data across different levels of the sales hierarchy, the use of a security predicate based on role hierarchies is paramount. Here's why Option B is the ideal approach:

Flatten Operation on Role Hierarchy: This operation is essential as it allows for the creation of a simplified or 'flattened' view of the hierarchical relationships within the organization. This flattened view enables the dataset to understand and respect the hierarchical structure in security implementations.

Creating a Multi-value Attribute ('ParentRoleIDs'): By creating this attribute, the recipe can hold multiple role IDs that a particular user has visibility permissions for. This is crucial in a hierarchical organization like UC where data visibility needs to cascade down the hierarchy.

Security Predicate: The predicate ('ParentRoleIDs' == '$User.UserRoleld' || 'TeamMember.Id' == '$User.Id' || 'Ownerld' == '$User.Id') effectively enforces that:

A user can see all orders where their role matches any of the role IDs in the 'ParentRoleIDs' list (hierarchical visibility).

A user can see all orders where they are specifically listed as a team member.

A user can see all orders where they are the owner.

This approach aligns with best practices for implementing row-level security in CRM Analytics, ensuring data visibility is managed correctly according to the defined organizational hierarchy and individual data ownership.

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Frequently Asked Questions

The Analytics-Con-201 exam focuses on Salesforce CRM Analytics (formerly Tableau CRM) and Einstein Discovery capabilities. Key topics include data preparation, dashboard design, analytics applications, predictive analytics, and implementation best practices for enterprise analytics solutions.

The exam is 120 minutes long and consists of 60 multiple-choice questions. You need to achieve a passing score of 65% or higher to earn the certification.

Salesforce recommends having at least 12 months of hands-on experience with Salesforce CRM Analytics and Einstein Discovery. You should also have a solid understanding of Salesforce platform fundamentals and data analytics concepts.

Salesforce offers official trailheads, study guides, and instructor-led training courses specifically designed for this certification. Additionally, practice exams, community forums, and third-party study materials can help you prepare effectively for the exam.

Yes, the exam can be taken remotely through a proctored testing platform, or at an authorized testing center. You'll need to meet specific requirements such as a quiet environment, proper identification, and a stable internet connection for remote testing.
Exam Details
  • Exam CodeAnalytics-Con-201
  • VendorSalesforce
  • Total Questions116
  • LanguageEnglish
  • Last UpdatedOct 5, 2026
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