AP-201 Exam Guide & Practice Questions

A manufacturer plans to add online ordering for business customers. Its sales team already manages customer relationships in Salesforce, and leadership wants representatives to understand online customer activity alongside their existing CRM work. The company will keep its current ERP for fulfillment and does not want a separate CRM system introduced as part of the commerce initiative.

Which value proposition should the administrator emphasize?

• ASalesforce B2B Commerce can replace the company’s ERP and its fulfillment processes.
• BSalesforce B2B Commerce runs on the Salesforce platform, supporting a connected view of commerce and CRM customer data.
• CSalesforce B2B Commerce removes the need to manage access to customer information.
• DSalesforce B2B Commerce requires the company to maintain a separate CRM and synchronize all customer records.

A distributor is assessing B2B Commerce for a new ordering channel. Its account teams use Salesforce, while a separate ERP continues to handle fulfillment and inventory. The company wants online activity to fit its existing Salesforce work and may later connect other business systems. Administrators must explain the platform benefits without promising that the existing ERP or access-management responsibilities will disappear.

Choose two. Which two statements accurately describe benefits of the proposed platform approach?

Select 2 answers, then check them.

• ACommerce can use Salesforce customer context, helping account teams relate online activity to their CRM work.
• BThe platform approach automatically replaces the existing ERP and its fulfillment functions.
• CThe Salesforce foundation can support extensions and connections using the company’s existing Salesforce environment.
• DUsing Salesforce means that integrations with every external business system are no longer needed.
• ERunning on Salesforce removes the need to define and manage which users can access customer information.

The regional service team uses the Salesforce B2B Commerce app to review order records during customer calls. The Orders tab exists, and team members have permission to view order records, but Orders does not appear in the app navigation. The team must keep using this app, and the change must require no code.

The regional service team uses the Salesforce B2B Commerce app to review order records during customer calls. The Orders tab exists, and team members have permission to view order records, but Orders does not appear in the app navigation. The team must keep using this app, and the change must require no code. What should the administrator do?

• AEdit the Salesforce B2B Commerce app in App Manager and add Orders to its navigation items.
• BChange the page layout assigned to the team so Orders appears in the app navigation.
• CCreate a custom object for order data and add its tab to the app.
• DChange the team members' role hierarchy so they inherit the Orders tab.

A new support group can sign in to Salesforce and access the records it needs, but members cannot find the Salesforce B2B Commerce app in the App Launcher. The group should use the existing app, and the administrator must avoid granting broader access than the work requires.

Choose two. A new support group can sign in to Salesforce and access the records it needs, but members cannot find the Salesforce B2B Commerce app in the App Launcher. The group should use the existing app, and the administrator must avoid granting broader access than the work requires. Which two actions should the administrator take?

Select 2 answers, then check them.

• AIn App Manager, verify that the Salesforce B2B Commerce app is assigned to the users' profile.
• BAssign a permission set that grants the Commerce permissions required for the group's tasks.
• CChange the users' roles to a higher level in the role hierarchy.
• DGrant Modify All Data so the app becomes available in the App Launcher.
• ECreate a second Salesforce B2B Commerce app and make it the default for all users.

A release team has finished a B2B storefront update in a full sandbox. The production org is a separate org with no change-set deployment connection, and the release contains Experience Cloud page metadata, permission-set changes, and new Product2 and PricebookEntry records. The team needs a repeatable deployment and knows that catalog records must be present in production.

Which deployment approach best meets the release requirements?

• AUse Salesforce CLI to deploy the supported metadata to production, then migrate the catalog records separately.
• BCreate an outbound change set and send it directly to production without configuring a deployment connection.
• CInstall an unmanaged package in production and rely on it to transfer the Product2 and PricebookEntry records.
• DRebuild the pages and permission sets manually, then enter the catalog records by hand.

A company is preparing a production release from a sandbox. The storefront page and permission changes are ready, but the production org has no records for three new products or their entries in the target price book. The release manager wants to avoid broken catalog references and asks the administrator to identify the required deployment steps.

Choose two actions that should be part of the release plan.

Select 2 answers, then check them.

• AInclude Product2 and PricebookEntry records in the metadata deployment package.
• BDeploy the required metadata through the release pipeline, then migrate the catalog records separately.
• CLoad the PricebookEntry records before the related products and target price book are available.
• DConfirm that the target price book and products exist before creating PricebookEntry records that reference them.
• EDeploy only the Experience Cloud page metadata because catalog records resolve automatically from the sandbox.

A distributor has an existing Salesforce B2B Commerce catalog with a populated category hierarchy. An administrator imports a CSV of new products, and the product records are created successfully. The products have active status and valid price book entries, but none appear when buyers browse the intended category. The administrator must correct the catalog organization without changing the hierarchy.

Which action should the administrator take to make the imported products appear in the correct storefront category?

• ACreate product-category association records that link each product to the intended category.
• BSet the category name as the Product Family value on each product.
• CAdd a price book entry for each product and use the category name as the price book name.
• DMove the products into a new product catalog because categories cannot contain products from an existing catalog.
• ESet the intended category as the parent category for each product record.

A manufacturer is adding a pump line to its B2B storefront. Buyers must select both size and finish, and each combination is tracked as a distinct sellable item with its own product code. The administrator wants the choices presented as variations of one product, rather than as unrelated products or as catalog categories, while keeping the existing catalog structure.

A manufacturer sells a pump in several sizes and finishes. Choose two actions that organize the purchasable variants correctly. Choose two.

Select 2 answers, then check them.

• ACreate a variation parent and variation products for the sellable size and finish combinations.
• BCreate a separate product catalog for every finish and place all sizes in that catalog.
• CDefine variation attributes for the choices buyers use, such as size and finish.
• DRepresent each size and finish combination only as a separate price book entry.
• EUse the Product Family field to make the size and finish values selectable on the storefront.

A distributor has enabled French for its B2B storefront, and French-speaking buyers can select that language. The product records, category placement, and prices are already correct, but the product names and descriptions remain in English. The administrator must provide French product information while preserving the existing English content and avoiding duplicate products.

Which action should the administrator take to display the translated product information?

• ACreate duplicate product records with translated names and descriptions, then deactivate the original products.
• BAdd product translation records for the enabled language with translated names and descriptions.
• CChange the storefront language setting to translate the product data automatically.
• DReplace the English product names and descriptions with French text on the original product records.

A manufacturer has created a CMS product guide with installation instructions for a new pump. The guide is saved as a draft in a Salesforce CMS workspace, and the workspace is already connected to the company storefront channel. The product detail page has an area for customer guidance, but the guide is not available for use there.

Which action should the administrator take to make the guide available to the storefront?

• APublish the CMS content item to the channel connected to the storefront.
• BAdd a CMS Collection component to the product detail page.
• CCreate a second CMS channel for the same storefront.
• DAdd the guide text to the product translation record.

A distributor is preparing a campaign page about maintaining three related industrial tools. Marketing has already published one CMS guide for each tool to the channel connected to the storefront. The page must show the three guides together as a curated set, and the team wants to manage the displayed content in Salesforce CMS rather than edit the page each time a guide changes.

Choose two. Which actions should the team take to show the curated set of guides on the campaign page?

Select 2 answers, then check them.

• AAdd the three published guides to a CMS collection for the campaign.
• BAdd a CMS Collection component to the campaign page and select that collection.
• CAdd the guide text to product translation records so the page groups it automatically.
• DReplace the guides with product images in the product media records.
• ECreate a new CMS channel, even though the existing storefront channel is already connected.

A distributor uses one Experience Cloud storefront for buyers and Buyer Managers. The home page currently shows the same welcome panel to everyone, but the business wants a management panel shown only to users assigned the Buyer Manager permission set. The team must retain the existing site and URL, and it does not want to maintain a second copy of the storefront.

Which approach best meets the requirement?

• ACreate a separate Experience Cloud site for Buyer Managers and move their users to it.
• BCreate an Experience Builder audience based on the Buyer Manager permission set and target a page variation to that audience.
• CCreate a separate page with a new URL and send that URL only to Buyer Managers.
• DUse a sharing set to determine which homepage page variation each user sees.

A supplier's storefront uses one Experience Cloud site for all buyer users. Buyer Managers need a Manage Buyers link in the storefront navigation, while other buyers should not see that link. The company already assigns the Buyer Manager permission set to the intended users and wants to keep one site and one navigation menu rather than create a separate storefront.

Choose two actions that meet the requirement.

Select 2 answers, then check them.

• ASet the menu item's visibility through record-sharing rules for the buyer account.
• BApply a Buyer Manager audience to the Manage Buyers item in the Experience Builder navigation menu.
• CCreate a second storefront site and place the Manage Buyers item only in its menu.
• DCreate an Experience Builder audience whose criteria include assignment of the Buyer Manager permission set.
• EAdd a CMS collection containing the Manage Buyers link to the storefront header.

A company has replaced its Experience Cloud storefront with a newly published site after a redesign. The old site remains active for a separate business unit, and the Web Store record still references that old site. Buyers using the planned launch URL reach the old storefront, even though the replacement site is available and has passed internal testing.

Which action should the administrator take first to correct the launch configuration?

• AChange the storefront catalog to the catalog used by the previous site.
• BUpdate the Web Store to use the newly published Experience Cloud site and verify that its storefront URL points to that site.
• CRebuild the product price book for the new site.
• DChange the buyer group assigned to the storefront.

A retailer plans to launch its B2B Commerce storefront at shop.example.com. The Experience Cloud site works on its Salesforce-provided address, but the custom hostname has not been configured in Salesforce or in the company DNS service. The launch team requires the custom address to route to the storefront and to open without a browser certificate warning.

Choose two actions the administrator should complete before launching the storefront on the custom hostname.

Select 2 answers, then check them.

• ACreate a DNS CNAME record for the custom hostname that points to the Salesforce-provided domain.
• BConfigure and activate a certificate that covers the custom hostname in Salesforce domain settings.
• CChange the storefront catalog to a different catalog.
• DAdd a payment method to the storefront checkout configuration.
• EPublish a CMS collection to the storefront channel.