What is the Salesforce Certified Slack Administrator certification?

The Salesforce Certified Slack Administrator certification validates your expertise in administering Slack workspaces, managing users, configuring integrations, and implementing Slack within an organization. This certification demonstrates your ability to support Slack deployments and optimize collaboration across teams.

What are the prerequisites for taking the Slack Administrator exam?

While there are no strict formal prerequisites, Salesforce recommends having hands-on experience administering Slack workspaces for at least 3-6 months. Familiarity with Slack features, workspace management, and basic integration concepts is highly beneficial before attempting the exam.

How many questions are on the Slack Administrator certification exam?

The exam typically contains 50 multiple-choice questions that you must complete within 90 minutes. You need to achieve a passing score of 65% or higher to earn the certification.

What topics are covered on the Slack Administrator exam?

The exam covers workspace administration, user and permission management, channels and messaging, Slack app management, security and compliance, analytics and reporting, and Slack integrations with other platforms. It also includes best practices for governance, workspace organization, and troubleshooting common issues.

How much does the Slack Administrator certification exam cost?

The certification exam typically costs $200 USD, though pricing may vary by region and promotional offers. You can register for the exam through the official Salesforce certification portal or authorized testing centers.

Free Salesforce-Slack-Administrator Exam Questions

Practice with real exam-style questions, each with the verified correct answer and explanation.

Q1 MultipleChoice

[Channel Management]

What actions can Channel Managers take on channels they are assigned?

AConvert channels from public to privateRename or archive channelsAdd and manage other Channel Managers

BConvert channels from public to privateRestore a deleted channelAccess audit logs in Slack

CAdd, remove, and edit user rolesRename or archive channelsAdd and manage other Channel Managers

DConvert channels from public to privateRestore a deleted channelAdd and manage other Channel Managers

Correct Answer: A

Q2 MultipleChoice

[Integration and Automation]

Which TWO statements are true about workflows? (Choose two.)

AIt is not possible to create a custom workflow for your team in fewer than five clicks.

BWorkspace Owners and Admins can view all published workflows created by members of their workspaces.

CTo see all workflows in a workspace, you need to be an Owner or Admin of that workspace.

DIt is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.

Correct Answer: B, D

Q3 MultipleChoice

[Enterprise Grid Configuration]

As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.

What is the best action to ensure these communications are seen in each current and future workspace?

(Select the best answer.)

ACreate an org-wide channel dedicated to company trainings.

BCreate a multi-workspace channel for training that exists in each workspace.

CHave each Workspace Admin post in the correct public training channel.

DCreate a Slack Connect channel dedicated to company trainings.

Correct Answer: A

Q4 MultipleChoice

[Channel Management]

During a re-org within your organization, the IT department is renamed to Business Technology (BT). Many channels will need to change their prefixes from #it- to #bt-.

The original channel creators are no longer at the organization.

What is the most efficient strategy to ensure the channel prefixes are updated?

AUse your preference menu to create an automatic keyword notification for IT and BT.

BPromote members leading the IT to BT department name change initiative to the Channel Manager role in the key channels.

CWrite a script using the channels API to rename all channels with '#it-' to '#bt-' in bulk.

DJoin all public IT channels and request access to private channels in order to update the channel settings.

Correct Answer: C

Q5 MultipleChoice

[Channel Management]

You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.

As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.

Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.

Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.

What should you do?

ASend a message that includes an @channel and @here to #supplier-bindings.

BSend a message that includes an @channel and @everyone to #supplier-bindings.

CSend an @everyone in a message to your workspace-wide #general channel.

DDirect message your key contact who belongs to the connected channel, so they are directly informed.

Correct Answer: A

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