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Managing-Human-Capital Exam Questions & Answers

WGU Managing Human Capital C202  •  WGU

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Sample Managing-Human-Capital Questions

Practice with real exam-style questions, each with the verified correct answer and explanation.

Q1 MultipleChoice

What is the definition of staffing?

Correct Answer: B
Explanation:

Definition of Staffing: Staffing encompasses a series of activities aimed at ensuring the organization has the right people in the right jobs at the right time.

Components:

Planning: Assessing current and future staffing needs based on organizational goals.

Acquiring: Recruiting and selecting candidates who fit the organizational culture and job requirements.

Deploying: Placing employees in roles where they can be most effective.

Retaining: Implementing strategies to keep talented employees engaged and committed to the organization.

Importance: Effective staffing ensures that the organization has the human capital necessary to achieve its objectives and maintain a competitive edge.


Human Resource Management theories and practices

Strategic Staffing models and frameworks

Q2 MultipleChoice

What is an example of affirmative action in an organization?

Correct Answer: B
Explanation:

Definition of Affirmative Action: Affirmative action involves proactive efforts to improve employment or educational opportunities for underrepresented groups.

Outreach Programs: Establishing outreach programs specifically targeted at protected groups is a clear example of affirmative action, as it aims to address and reduce disparities in workforce representation.

Legal and Ethical Mandates: Such programs are often required by law for certain employers, especially federal contractors, and demonstrate a commitment to diversity and inclusion.

Impact on Workforce Diversity: These initiatives can lead to a more diverse and inclusive workplace, which can enhance organizational culture and performance.


Title VII of the Civil Rights Act of 1964

Executive Order 11246, which requires affirmative action programs for federal contractors

Q3 MultipleChoice

Which scenario is an example of inclusion?

Correct Answer: D
Explanation:

Inclusion in the workplace refers to creating an environment where all employees feel valued, respected, and have equal access to opportunities and resources. An inclusive scenario is one where team members collaborate, and everyone's ideas and contributions are considered. This encourages a sense of belonging and leverages the diverse perspectives of the entire team, leading to enhanced innovation and team performance. The given example demonstrates this by showing a department where collaboration and open sharing of ideas are practiced. Reference:

Roberson, Q. M. (2006). Disentangling the meanings of diversity and inclusion in organizations. Group & Organization Management.

Dessler, G. (2020). Human Resource Management. Pearson.

Q4 MultipleChoice

What is the primary purpose of progressive discipline?

Correct Answer: B
Explanation:

The primary purpose of progressive discipline is to address performance issues by making employees aware of problems in a structured manner, starting with the least severe actions. The goal is to provide employees with opportunities to correct their behavior before more severe measures are taken. This approach helps to maintain a fair and supportive work environment while ensuring that employees understand the consequences of continued poor performance. Progressive discipline typically involves a series of steps, such as verbal warnings, written warnings, and, if necessary, termination.

Reference

Managing Human Capital Textbook

'Progressive Discipline Handbook' by Paul Falcone

SHRM (Society for Human Resource Management) guidelines on progressive discipline

Q5 MultipleChoice

What makes an organization a closed union shop?

Correct Answer: A
Explanation:

A closed union shop is a type of union security agreement where an employer agrees to hire only individuals who are already members of a union. This means that all employees must be union members before they can be employed by the organization. This arrangement ensures that all workers are unionized, thereby enhancing the union's negotiating power and ensuring collective bargaining coverage for all employees. Closed shop agreements are less common today due to various legal restrictions in many jurisdictions. Reference:

Dessler, G. (2020). Human Resource Management. Pearson.

Gould, W. B. (2019). A Primer on American Labor Law. Cambridge University Press.

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Frequently Asked Questions

The Managing Human Capital (C202) is a competency-based exam offered by Western Governors University that assesses your knowledge of human resource management practices, employee relations, and organizational development. It covers core HR competencies including recruitment, performance management, compensation, and workforce planning.

The C202 exam typically consists of multiple-choice questions and performance-based assessments that test your HR knowledge and practical application skills. You must achieve a minimum passing score of 70% to earn the certification, which demonstrates competency in managing human capital effectively.

The exam covers essential HR domains including talent acquisition and recruitment, employee onboarding, performance management systems, compensation and benefits administration, employee relations, training and development, and compliance with labor laws. You may also encounter questions on organizational culture, leadership development, and strategic workforce planning.

WGU provides course materials, study guides, and practice assessments through your student portal to help you prepare. Many students benefit from reviewing HR textbooks, taking practice exams, and studying real-world case studies related to human capital management principles and best practices.

Yes, if you do not achieve the passing score on your first attempt, you are typically allowed to retake the exam after a waiting period. WGU recommends reviewing the competency areas where you struggled and utilizing additional study resources before attempting the exam again.
Exam Details
  • Exam CodeManaging-Human-Capital
  • VendorWGU
  • Total Questions50
  • LanguageEnglish
  • Last UpdatedSep 5, 2026
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