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72301X Exam Questions & Answers

Avaya Aura Communication Applications Support Certified Exam  •  Avaya

95 Questions 90 min Updated Sep 2026 99% Pass Rate
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Sample 72301X Questions

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Q1 MultipleChoice

In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?

Correct Answer: B
Explanation:

https://andrewjprokop.wordpress.com/2014/05/20/implementing-presence-with-sip/

Q2 MultipleChoice

Which three protocols assist the WebRTC functionality to overcome the Network Address Translations (NAT) challenges? (Choose three.)

Correct Answer: A, C, E
Q3 MultipleChoice

Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?

Correct Answer: C
Q4 MultipleChoice

Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?

Correct Answer: B
Q5 MultipleChoice

A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.

What is the cause of the problem?

Correct Answer: C

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Frequently Asked Questions

The 72301X is an Avaya certification exam that validates your knowledge and skills in supporting Avaya Aura Communication Applications. This exam is designed for IT professionals and support specialists who work with Avaya's unified communications solutions.

The exam covers key areas including Avaya Aura architecture, installation and deployment, configuration and administration, troubleshooting, and support procedures. It also includes topics related to messaging, voice services, and integration with other communication platforms.

Candidates should have practical experience with Avaya Aura systems, typically at least 6-12 months of hands-on support or administration experience. Formal training courses and study materials from Avaya are recommended to prepare for the exam.

The 72301X exam typically contains 60-80 questions in multiple-choice format with a duration of 90 minutes. The passing score is generally set at 65-70%, though candidates should verify the exact requirements with Avaya's official exam documentation.

The 72301X certification enhances your professional credibility and demonstrates expertise in Avaya Aura support, which can lead to better job opportunities and higher salaries in the telecommunications and unified communications field. It also validates your ability to effectively manage and troubleshoot Avaya communication systems in enterprise environments.
Exam Details
  • Exam Code72301X
  • VendorAvaya
  • Total Questions95
  • Duration90 min
  • LanguageEnglish
  • Last UpdatedSep 4, 2026
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