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78950X Exam Questions & Answers

Avaya Contact Center Select Implementation and Maintenance Exam  •  Avaya

65 Questions Updated Sep 2026 99% Pass Rate
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Sample 78950X Questions

Practice with real exam-style questions, each with the verified correct answer and explanation.

Q1 MultipleChoice

Which three methods of adding agents does Avaya Contact Center Select (ACCS) support? (Choose three.)

Correct Answer: A, C, D
Q2 MultipleChoice

Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?

Correct Answer: D
Q3 MultipleChoice

A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?

Correct Answer: D
Q4 MultipleChoice

In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.

For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)

Correct Answer: B, D
Q5 MultipleChoice

Which type of application variables are used to reference the sample prompts?

Correct Answer: B

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Frequently Asked Questions

The 78950X is an Avaya certification exam that validates your knowledge and skills in implementing and maintaining Avaya Contact Center Select solutions. This exam is designed for professionals who work with contact center technology and need to demonstrate expertise in deploying and supporting Avaya's contact center platform.

The 78950X exam covers key areas including Contact Center Select architecture, system installation and configuration, user management, reporting and analytics, and maintenance procedures. It also includes content on troubleshooting common issues, integrating third-party applications, and ensuring system security and compliance.

The 78950X exam typically consists of 55-65 multiple-choice questions and must be completed within 90 minutes. The exact number of questions may vary slightly, but candidates should prepare to answer questions that test both theoretical knowledge and practical implementation skills.

While there are no strict prerequisites, Avaya recommends that candidates have hands-on experience with Contact Center Select implementations and maintenance for at least 6-12 months. Familiarity with contact center concepts, basic networking knowledge, and experience with Avaya products will significantly help in passing the exam.

Avaya typically requires a passing score of around 70-75% on the 78950X exam, though the exact passing score may vary. It's best to check the official Avaya certification website or exam provider for the most current passing score requirements before taking the test.
Exam Details
  • Exam Code78950X
  • VendorAvaya
  • Total Questions65
  • LanguageEnglish
  • Last UpdatedSep 4, 2026
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