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300-815 Exam Questions & Answers

Implementing Cisco Advanced Call Control and Mobility Services  •  Cisco

242 Questions 89 min Updated Jul 2026 99% Pass Rate
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About 300-815 Exam

The Cisco 300-815 certification exam, also known as Implementing Cisco Advanced Call Control and Mobility Services, is a critical credential for IT professionals seeking to demonstrate expertise in enterprise voice and mobility solutions. This advanced certification validates your ability to implement, configure, and troubleshoot Cisco Unified Communications Manager, mobility services, and advanced call control features. The exam covers essential topics including device mobility, Cisco Unified Communications Manager clustering, call routing, media resources, and integration with Cisco collaboration platforms. IT professionals, network engineers, and voice specialists pursuing CCNP Collaboration certification should consider taking this exam to advance their careers and enhance their technical proficiency in modern communication systems.

Preparing for the 300-815 exam requires comprehensive study materials, and updated exam dumps and practice tests play a vital role in candidate success. These resources provide real-world scenarios and hands-on experience that mirror the actual examination format, helping candidates identify knowledge gaps and build confidence before test day. Quality practice tests simulate the exam environment, allowing candidates to manage their time effectively and refine their problem-solving strategies. Combined with official Cisco documentation and training courses, updated exam dumps and practice tests ensure candidates are fully prepared to pass the 300-815 certification and gain practical skills needed for implementing advanced call control solutions in enterprise environments.

Exam Topics & Objectives

Signaling and Media Protocols
20%
CME/SRST Gateway Technologies
10%
Cisco Unified Border Element
15%
Call Control and Dial Planning
25%
Cisco Unified CM Call Control Features
20%
Mobility
10%

4-Week Study Plan for 300-815

Week 1: Signaling Protocols & Foundations

  • Study SIP (Session Initiation Protocol) fundamentals including message structure, methods (INVITE, BYE, REGISTER), and response codes
  • Review H.323 protocol components: gatekeeper, gateway, MCU, and terminal roles
  • Learn SCCP (Skinny Client Control Protocol) architecture and device registration process
  • Understand MGCP (Media Gateway Control Protocol) call flows and endpoint management
  • Analyze media protocols: RTP, RTCP, and codec selection (G.711, G.729, G.722)
  • Study VoIP quality metrics including jitter, latency, and packet loss thresholds
  • Complete practice questions on signaling and media protocols (aim for 80%+)

Week 2: CME, SRST, and CUBE Fundamentals

  • Configure Cisco Unified Communications Manager Express (CME) on routers
  • Study SRST (Survivable Remote Site Telephony) deployment scenarios and fallback mechanisms
  • Learn CME dial plan configuration and ephone/ephone-dn objects
  • Understand Cisco Unified Border Element (CUBE) role as SIP-to-SIP gateway
  • Study CUBE security features: protocol normalization, topology hiding, and attack mitigation
  • Configure basic CUBE SIP normalization and signaling flows
  • Lab: Set up CME dial plan with 10 extensions and SRST fallback
  • Lab: Configure CUBE for basic SIP call routing between endpoints

Week 3: Call Control, Dial Planning & Advanced Features

  • Master call routing patterns, wildcards, and priority matching in Cisco Unified CM
  • Study translation patterns, calling search spaces (CSS), and partition configuration
  • Learn number plan implementation: internal extensions, external routes, and least-cost routing
  • Configure call admission control (CAC) mechanisms and bandwidth management
  • Study Cisco Unified CM call features: call forwarding, call transfer, conference, and call hold
  • Understand DTMF relay methods: inband, out-of-band (RFC 2833), and SIP INFO
  • Configure intercom, line group, and hunt group features
  • Lab: Design complete dial plan with CSS, partitions, and multiple route patterns
  • Lab: Configure call forwarding, transfer, and feature access codes (FACs)

Week 4: Mobility, Advanced CUBE, and Exam Preparation

  • Study Cisco Unified CM mobility features: remote office phones, IP phone wireless, and mobile connect
  • Configure Cisco Jabber deployment with Unified CM integration
  • Learn device mobility and location-based calling restrictions
  • Study advanced CUBE features: emergency calling, SBC functions, and multi-tenant deployments
  • Configure CUBE interworking between SIP and H.323 domains
  • Master CUBE media manipulation and codec negotiation strategies
  • Review call control features in CUBE: call routing policies, SIP header manipulation
  • Complete three full-length practice exams (aim for 85%+ on each)
  • Review weak areas identified in practice tests
  • Study exam blueprint and validate coverage of all six domains
  • Perform final lab review covering all major configuration scenarios

Sample 300-815 Questions

Practice with real exam-style questions. Reveal answers to verify your knowledge.

Q1 MultipleChoice

A new Cisco UCM deployment is configured, and now the customer requires a set of 10 DNSs to park the calls starting with 8. The users must use the softkey to park the call. Which configuration must be performed to achieve this requirement?

A)

B)

C)

D)

Q2 MultipleChoice

What are two configureation features of the Client matter code setting in the route pattern configuration? (Choose two.)

Q3 MultipleChoice

A Cisco UCM-based solution uses URI-based calling for Cisco Jabber clients. The solution has several clusters in different locations. The solution being configured must have a secure method o* exchanging addresses between the clusters. Which action ensures that a configuration complies with the requirements?

Q4 MultipleChoice

Refer to the exhibit.

Refer to the exhibit. A collaboration engineer is troubleshooting an issue where a user of a Cisco UCM IP phone reports failed calls when trying to dial out to the PSTN. Which action resolves the issue?

Q5 MultipleChoice

Refer to the exhibit.

A collaboration engineer investigates an issue where the user calls that match the local Jabber domain are routed back to Cisco UCM. Which action resolves this problem?

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Frequently Asked Questions

The 300-815 exam focuses on implementing advanced call control and mobility services on Cisco Unified Communications Manager (CUCM). Key topics include call routing, device mobility, extension mobility, presence and collaboration, and integration of various communication endpoints and services.

The passing score for the 300-815 exam is typically 70% or higher, though the exact score may vary. Candidates should aim to score well above this minimum to ensure they have adequate knowledge of the exam content.

While there are no strict prerequisites, Cisco recommends having hands-on experience with Cisco Unified Communications Manager and understanding of basic call control concepts. It's beneficial to have passed the 350-801 (Implementing Cisco Collaboration Core Technologies) exam first.

The 300-815 exam is typically 120 minutes in duration with approximately 60-70 questions. The exam uses a combination of multiple-choice, drag-and-drop, and simulation-based questions to assess your knowledge.

Cisco recommends official training courses, practice exams, and study guides available through Cisco Learning Network. Additionally, hands-on lab experience with CUCM, reviewing official exam topics, and studying real-world deployment scenarios are essential preparation methods.
Exam Details
  • Exam Code300-815
  • VendorCisco
  • Total Questions242
  • Duration89 min
  • LanguageEnglish
  • Version2.0
  • Last UpdatedJul 20, 2026
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