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350-801 Exam Questions & Answers

Implementing and Operating Cisco Collaboration Core Technologies  •  Cisco

406 Questions 120 min Updated Jul 2026 99% Pass Rate
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About 350-801 Exam

The 350-801 Implementing and Operating Cisco Collaboration Core Technologies certification exam is a critical credential for IT professionals seeking to validate their expertise in deploying and managing Cisco collaboration solutions. This comprehensive exam covers essential topics including Cisco Unified Communications Manager (CUCM), voice and video endpoints, collaboration applications, and integration technologies. Candidates must demonstrate proficiency in implementing IP phones, managing call routing, configuring unified messaging, and securing collaboration infrastructure. The 350-801 exam is designed for network engineers, system administrators, and collaboration specialists who want to advance their careers and prove their technical competency in enterprise communication systems.

IT professionals pursuing the CCNP Collaboration certification or those responsible for managing Cisco collaboration platforms should prioritize passing the 350-801 exam. Utilizing updated exam dumps and comprehensive practice tests significantly enhances preparation strategies by familiarizing candidates with real exam scenarios, question formats, and time management requirements. These study materials help identify knowledge gaps, reinforce core concepts, and build confidence before the actual assessment. By combining official Cisco learning resources with reliable practice tests and exam dumps, candidates can develop a well-rounded understanding of collaboration technologies and substantially improve their chances of achieving a passing score on the 350-801 certification exam.

Exam Topics & Objectives

Infrastructure and Design
20%
Protocols, Codecs, and Endpoints
20%
Cisco IOS XE Gateway and Media Resources
15%
Call Control
25%
QoS
10%
Collaboration Applications
10%

4-Week Study Plan for 350-801

Week 1: Foundation - Infrastructure, Design, and Protocols

  • Study Cisco Collaboration architecture and deployment models (on-premises, cloud, hybrid)
  • Review infrastructure components: Cisco Unified Communications Manager (CUCM), Cisco Expressway, and integration points
  • Learn IP network design requirements for collaboration (bandwidth, latency, jitter)
  • Understand VoIP codecs: G.711, G.729, G.722, opus and their bandwidth requirements
  • Study endpoint types: IP phones, soft clients, video endpoints, mobile clients
  • Practice identifying appropriate codecs for different network conditions
  • Review SIP, H.323, and MGCP protocols at a fundamental level
  • Complete practice questions on infrastructure design (target: 15-20 questions)

Week 2: Call Control, Gateways, and Media Resources

  • Master CUCM call routing fundamentals: dial plans, route patterns, calling search spaces
  • Study translation patterns, transformation patterns, and dial rules
  • Learn Cisco IOS XE gateway configuration and SIP trunk deployment
  • Understand media resources: conference bridges, music on hold, transcoding, media termination points
  • Study gateway protocols and interoperability requirements
  • Learn call control signaling flows and call establishment processes
  • Practice configuring basic call routing scenarios in CUCM
  • Review media resource provisioning and redundancy
  • Complete practice questions on call control and gateways (target: 20-25 questions)

Week 3: QoS, Collaboration Applications, and Advanced Features

  • Study QoS classification, marking, and queuing mechanisms for voice and video traffic
  • Learn DiffServ, DSCP values, and traffic policing/shaping for collaboration
  • Understand bandwidth management and call admission control (CAC)
  • Study location-based CAC and bandwidth allocation
  • Review Cisco Collaboration Applications: Webex, Cisco Teams integration, contact center features
  • Learn presence, instant messaging, and unified messaging concepts
  • Study application integration with CUCM and call control systems
  • Understand video collaboration requirements and optimization
  • Complete practice questions on QoS and applications (target: 15-20 questions)

Week 4: Comprehensive Review, Practice Exams, and Final Preparation

  • Take full-length practice exam (Boson, Cisco, or equivalent) and review all incorrect answers
  • Focus remediation on weaker topic areas identified in practice exam
  • Review Call Control (25%) and Infrastructure/Protocols (20%) - highest weight topics
  • Practice hands-on lab scenarios: dial plan configuration, gateway setup, media resource deployment
  • Study exam-specific case studies and scenario-based questions
  • Review all key acronyms, command syntax, and configuration best practices
  • Take second full-length practice exam and aim for 80%+ score
  • Final review of domain-specific terminology and protocol details
  • Get adequate sleep and schedule exam attempt

Sample 350-801 Questions

Practice with real exam-style questions. Reveal answers to verify your knowledge.

Q1 MultipleChoice

Which DSCP marking is represented as 101110 in an IP header?

Q2 MultipleChoice

An administrator recently upgraded a Cisco Webex DX80 through its web interface but discovered the next morning that the unit had reverted to its previous version. What must the administrator do to prevent this from happening again?

Q3 MultipleChoice

An engineer must configure switch port 5/1 to send CDP packets to configure an attached Cisco IP phone to trust tagged traffic on it's access port. Which command is required to complete the configuration?

Q4 MultipleChoice

A collaboration engineer troubleshoots issues with a Cisco IP Phone 7800 Series. The IPv4 address of the phone is reachable via ICMP and HTTP, and the phone is registered to Cisco UCM However the engineer cannot reach the CU of the phone Which two actions in Cisco UCM resolve the issue? (Choose two)

Q5 MultipleChoice

A high-speed network is often configured with a five-class QoS model. Which classes are

used in the model?

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Frequently Asked Questions

The 350-801 is a Cisco certification exam that tests your knowledge of implementing and operating Cisco Collaboration Core Technologies. This exam validates skills in deploying and managing unified communications solutions including Cisco Unified Communications Manager, Cisco Unity Connection, and related collaboration platforms.

The exam covers several core areas including Cisco Unified Communications Manager administration, voice features and call routing, messaging and voicemail solutions, and collaboration endpoints. It also includes topics on security, quality of service, and troubleshooting collaboration systems.

The 350-801 exam is 120 minutes long with approximately 60-70 questions in various formats. The passing score is typically 825 out of 1000, though Cisco may adjust this threshold periodically.

Cisco recommends having 1-3 years of experience implementing and operating Cisco Collaboration solutions before attempting this exam. Foundational knowledge of networking concepts, IP telephony, and Cisco products is beneficial for success.

Effective preparation includes studying official Cisco learning materials, hands-on lab experience with collaboration technologies, practice exams, and training courses. Many candidates benefit from instructor-led training, self-study guides, and practical experience in production environments.
Exam Details
  • Exam Code350-801
  • VendorCisco
  • Total Questions406
  • Duration120 min
  • LanguageEnglish
  • Version2.0
  • Last UpdatedJul 18, 2026
4.9/5

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