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300-820 Exam Questions & Answers

Implementing Cisco Collaboration Cloud and Edge Solutions  •  Cisco

207 Questions 90 min Updated Jul 2026 99% Pass Rate
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About 300-820 Exam

The 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions exam is a professional-level certification designed for network engineers and IT professionals seeking to validate their expertise in deploying and managing Cisco collaboration solutions across cloud and edge environments. This comprehensive exam covers critical topics including Cisco Webex calling, meeting solutions, contact center implementations, and hybrid work deployments. Candidates must demonstrate proficiency in configuring collaboration infrastructure, integrating cloud services with on-premises systems, and managing user adoption strategies. The 300-820 certification is ideal for professionals pursuing Cisco Collaboration Engineer or DevNet Professional credentials, making it essential for those working with enterprise-scale communication platforms.

Preparing for the 300-820 exam requires strategic use of updated exam dumps and practice tests that mirror real-world scenarios and current exam objectives. High-quality study materials help candidates master complex topics such as Cisco Webex integration, security implementation, and troubleshooting common deployment issues. Practice tests simulate the actual exam environment, building confidence and identifying knowledge gaps before the certification attempt. By combining hands-on lab experience with updated dumps and practice assessments, candidates significantly improve their passing rates and gain practical skills applicable to their daily work roles. Success in the 300-820 exam opens advanced career opportunities in cloud collaboration architecture and enterprise communication management.

Exam Topics & Objectives

1.0 Key Concepts
25%
2.0 Initial Expressway Configurations
25%
3.0 Mobile and Remote Access
25%
4.0 Cisco WebEx Technologies

4-Week Study Plan for 300-820

Week 1: Key Concepts and Collaboration Fundamentals

  • Study Cisco Collaboration architecture overview and edge solutions
  • Learn Expressway deployment models (on-premises, cloud, hybrid)
  • Understand interoperability between Cisco and third-party endpoints
  • Review Cisco Unified Communications Manager (CUCM) integration concepts
  • Examine certificate management and security protocols for collaboration
  • Practice identifying key collaboration components and their functions
  • Complete practice questions on architecture and deployment models

Week 2: Initial Expressway Configurations

  • Configure Expressway system settings and basic networking parameters
  • Set up DNS, DHCP, and IP addressing for Expressway deployment
  • Implement certificate installation and renewal procedures
  • Configure Expressway zones (internal and external)
  • Establish neighbor relationships and routing between Expressway devices
  • Set up authentication and authorization policies
  • Perform initial Expressway troubleshooting and validation
  • Lab exercises on deploying Expressway in different scenarios

Week 3: Mobile and Remote Access Solutions

  • Configure Expressway for mobile and remote worker access
  • Implement TelePresence Application Server (TPAS) integration
  • Set up B2B connectivity and federation policies
  • Configure bandwidth management and call admission control
  • Implement security policies for remote endpoints
  • Enable and configure Cisco Jabber mobile client connectivity
  • Review mobile worker scenarios and best practices
  • Practice configuring remote access policies and restrictions

Week 4: Cisco WebEx Technologies and Final Preparation

  • Study Cisco WebEx meeting platform architecture
  • Understand WebEx hybrid calling and messaging features
  • Configure WebEx hybrid services integration with on-premises systems
  • Learn WebEx Calling Edge features and deployment
  • Review interoperability between WebEx and Expressway solutions
  • Study advanced troubleshooting scenarios and best practices
  • Complete full-length practice exams and review weak areas
  • Perform final review of all four domains (25% each focus)

Sample 300-820 Questions

Practice with real exam-style questions. Reveal answers to verify your knowledge.

Q1 MultipleChoice

Refer to the exhibit.

If the Webex Teams device cannot connect to Video Mesh Cluster-1 because it is busy, which media node does the Webex Teams device connect to next?

Q2 MultipleChoice

An engineer configures a Cisco Collaboration environment to use Mobile and Remote Access for external access for company users. The engineer uses OAuth with refresh on the Cisco UCM SIP lines for extra security and improved user experience. During the setup, Mobile and Remote Access does not work, it is enabled on the Cisco UCM and Cisco Expressways. SIP trunks on ports 5090 and 5091 are configured to avoid conflicts with other SIP trunks between internal Cisco UCM clusters. The traversal zone also uses port 6500. The traversal zone between Expressways shows no errors, and the requests hit Expressway-E from the Internet. What is the reason that the solution does not work?

Q3 MultipleChoice

Which protocol should be used to verify the connectivity for different media paths found during a call using ICE?

Q4 MultipleChoice

Refer to the exhibit.

Refer to the exhibit. A manager asks an engineer to create a CSV file for the HTTP allow list on the Expressway deployment. The engineer wrote the script shown and uploaded it to the Expressway, but it is not being accepted. Which action resolves the issue?

Q5 MultipleChoice

Which statement correctly describes links and pipes in Cisco Expressway?

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Frequently Asked Questions

The 300-820 exam covers Cisco Collaboration Cloud and Edge Solutions, including topics such as Cisco Webex, hybrid cloud deployments, on-premises collaboration solutions, and edge computing architectures. It also includes content on integrating various Cisco collaboration platforms and managing hybrid work environments.

Cisco recommends that candidates have at least 3-5 years of experience implementing Cisco collaboration solutions before attempting the 300-820 exam. Candidates should be familiar with Cisco Unified Communications, Webex services, and cloud deployment models.

The 300-820 exam typically lasts 120 minutes and contains approximately 60-70 questions in various formats including multiple choice, drag-and-drop, and scenario-based questions. The exact number may vary slightly between exam versions.

While there are no strict prerequisites, Cisco recommends having a CCNA Collaboration or equivalent foundational knowledge before attempting the 300-820 exam. Many candidates find it beneficial to have hands-on experience with Cisco collaboration products and cloud platforms.

The 300-820 exam is scored on a scale of 300-900, with a passing score of 750 or higher required to earn the CCNP Collaboration certification. The exam uses weighted scoring, meaning different questions may have different point values based on their difficulty level.
Exam Details
  • Exam Code300-820
  • VendorCisco
  • Total Questions207
  • Duration90 min
  • LanguageEnglish
  • Version2.0
  • Last UpdatedJul 19, 2026
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