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800-150 Exam Questions & Answers

Supporting Cisco Devices for Field Technicians  •  Cisco

100 Questions 120 min Updated Sep 2026 99% Pass Rate
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Sample 800-150 Questions

Practice with real exam-style questions, each with the verified correct answer and explanation.

Q1 MultipleChoice

Which two components are accessed by removing the chassis cover on Cisco Catalyst 8000 Series Edge platforms? (Choose two.)

Correct Answer: C, D
Explanation:

On Cisco Catalyst 8000 Series Edge platforms, removing the chassis cover provides access to internal components such as DIMMs (Dual In-line Memory Modules) and SSDs (Solid-State Drives). These components are located internally and require the removal of the chassis cover for maintenance or replacement.

DIMMs are used for system memory and are essential for the router's operation.

SSDs provide storage for system software and configurations.

Other components like Network Interface Modules (NIMs) and transceivers are typically accessible externally and do not require chassis cover removal.

Q2 MultipleChoice

Which type of license is locally managed and does not require external tools for management?

Correct Answer: C
Explanation:

Right-To-Use (RTU) licenses are locally managed licenses that allow users to activate specific features on Cisco devices without the need for external tools or connectivity to Cisco's licensing infrastructure. These licenses operate on an honor-based system, where the user agrees to comply with the licensing terms without mandatory enforcement mechanisms.

In contrast:

Hybrid licenses combine aspects of traditional and smart licensing models.

PAK (Product Authorization Key) licenses require registration and activation through Cisco's licensing portal.

Smart licenses necessitate communication with Cisco's Smart Licensing servers for activation and management.

Q3 MultipleChoice

Which protocol should be analyzed when troubleshooting call quality between IP phones?

Correct Answer: D
Explanation:

When addressing call quality issues between IP phones, the Real-time Transport Protocol (RTP) is the primary protocol to analyze. RTP is responsible for the actual transmission of voice data during a call, and its performance directly impacts call quality.

Key factors affecting RTP and, consequently, call quality include:

Packet Loss: Missing packets can lead to audio gaps.

Jitter: Variations in packet arrival times can cause choppy audio.

Latency: Delays in packet delivery can result in noticeable lag.

Analyzing RTP streams allows technicians to identify these issues and implement appropriate Quality of Service (QoS) measures to mitigate them.

In contrast:

SIP (Session Initiation Protocol): Handles call setup, modification, and teardown but not the media stream.

SCCP (Skinny Client Control Protocol): A Cisco proprietary protocol for signaling, not media transport.

Q4 MultipleChoice

Why is it important to verify the update status after the initial upgrade process when upgrading firmware on a Cisco UCS C-Series server using the Host Upgrade Utility?

Correct Answer: B
Explanation:

After upgrading the firmware on a Cisco UCS C-Series server using the Host Upgrade Utility (HUU), it is critical to verify the update status to ensure that all targeted components (such as BIOS, CIMC, and RAID controller firmware) have been successfully updated.

Firmware upgrades often involve multiple subsystems, and partial or failed updates can result in inconsistencies or even device instability. Verifying the update status allows the technician to identify any missed components and perform corrective actions if necessary.

Options like generating compliance reports, third-party application checks, or license activations are not the primary reasons for this verification step in the HUU process.

Q5 MultipleChoice

Refer to the exhibit.

Refer to the exhibit. Which replaceable components are highlighted on the three different series of Cisco UCS servers?

Correct Answer: C
Explanation:

The highlighted components in all three Cisco UCS server models (5108 B-Series Blade Server Chassis, X9508 X Series Modular Server Chassis, and C225 M6 Rack Server) are fan modules, which are field-replaceable units responsible for cooling the system.

The highlighted components in the images correspond to cooling fans --- these are essential for maintaining optimal thermal conditions within each Cisco UCS server type. Here's a breakdown of what's visible in each:

Cisco UCS 5108 B-Series Blade Server Chassis: The highlighted vertical rectangular components are fan modules, which provide high-efficiency airflow for the densely packed blades.

Cisco UCS X9508 X-Series Modular Server Chassis: The front-facing fan trays are clearly marked, used to cool the modular nodes and shared infrastructure.

Cisco UCS C225 M6 Rack Server: The highlighted components on the side of the motherboard are also fan modules, directly responsible for cooling the CPU, memory, and other internal components.

These fans are field-replaceable units (FRUs) and are routinely accessed by technicians during preventive maintenance or fault replacement.

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Frequently Asked Questions

The 800-150 (Supporting Cisco Devices for Field Technicians) exam is designed for field technicians and support professionals who work with Cisco networking equipment in real-world environments. This certification validates your ability to support, troubleshoot, and maintain Cisco devices in the field.

The exam covers a range of topics including Cisco device fundamentals, installation and configuration of Cisco routers and switches, troubleshooting connectivity issues, and supporting various Cisco hardware platforms. It also includes knowledge of basic networking concepts and field support best practices.

The passing score for the 800-150 exam is typically 70%, though Cisco may adjust this threshold. The exam consists of approximately 60-70 questions that must be completed within 90 minutes.

You can prepare by studying official Cisco learning materials, taking practice exams, completing hands-on lab exercises with Cisco devices, and reviewing documentation. Many candidates also benefit from taking instructor-led training courses or self-paced online learning modules offered by Cisco Learning Network.

The 800-150 is an entry-level field technician certification and is not a formal prerequisite for higher-level Cisco certifications. However, it provides foundational knowledge that can support progression toward certifications like CCNA or specialized Cisco technical certifications.
Exam Details
  • Exam Code800-150
  • VendorCisco
  • Total Questions100
  • Duration120 min
  • LanguageEnglish
  • Last UpdatedSep 2, 2026
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