Limited-Time Offer: Enjoy 50% Savings! - Ends In 0d 00h 00m 00s Coupon code: 50OFF
Free Exam Questions

CIS-SM Exam Questions & Answers

Certified Implementation Specialist - Service Mapping  •  ServiceNow

106 Questions 90 min Updated Sep 2026 99% Pass Rate
Get Full Access

100% money-back guarantee

Sample CIS-SM Questions

Practice with real exam-style questions, each with the verified correct answer and explanation.

Q1 MultipleChoice

Which one of the following represents the path in the following URL?

http://somehost.com:8080/comics/marvel/index.html?name=x-men#DOWNLOADING

Correct Answer: B
Q2 MultipleChoice

Which of the following are created automatically when using the map option Create pattern from generic application?

Correct Answer: A
Explanation:

Section: (none)

Explanation

Q3 MultipleChoice

The application stack is as follows: IIS Web Server with an inclusion connection to an IIS Virtual Directory, and an outbound connection from the IIS Virtual Directory to an MSSQL database.

Which describes the correct number of Discovery Pattern Identification and Connection Sections that evaluate to true when Service Mapping discovers a service with this application stack?

Correct Answer: C
Q4 MultipleChoice

A CI Type is also known as which one of the following?

Correct Answer: A
Q5 MultipleChoice

During ServiceNow Discovery, which one of the following protocols is used to extract data from printers?

Correct Answer: D

Get access to all 106 verified questions with detailed answers.

Unlock All CIS-SM Questions

Frequently Asked Questions

There are no formal prerequisites required to take the CIS-SM exam, though ServiceNow recommends having practical experience with ServiceNow platforms and Service Mapping module. It's beneficial to have completed relevant ServiceNow training courses or have hands-on experience implementing Service Mapping in your organization.

The CIS-SM exam typically consists of 60 questions and you have 90 minutes to complete it. You need to score approximately 70% or higher to pass the exam, though the exact passing score may vary.

The exam covers Service Mapping fundamentals, configuration and implementation, discovery and dependency mapping, IT operations management integration, and best practices for maintaining service maps. It also includes questions on visualization, reporting, and troubleshooting common Service Mapping issues.

The CIS-SM exam typically costs around $150 USD, though pricing may vary by region and can change. You can verify the current price on the official ServiceNow certification website or through authorized testing centers.

You can register for the exam through the official ServiceNow certification portal or Pearson VUE testing centers. The exam can be taken either at a physical testing center or online through a proctored remote testing option, depending on your location and preferences.
Exam Details
  • Exam CodeCIS-SM
  • VendorServiceNow
  • Total Questions106
  • Duration90 min
  • LanguageEnglish
  • Last UpdatedSep 2, 2026
4.9/5

Pass CIS-SM First Time

Get all 106 exam questions with verified answers and 90-day free updates.

Buy Now & Pass
  • PDF + Practice Test Bundle
  • 90-Day Free Updates
  • 100% Money-Back Guarantee
  • Instant Download
  • 24/7 Customer Support
99% Pass Rate Trusted by 50,000+ IT professionals
ServiceNow Recent Updates